All Systems Operational

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EMA Cluster 01 (pod01) Operational
Clinical Operational
Practice Management Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
Labs Operational
EMA Cluster 02 (pod02) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 03 (pod03) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 04 (pod04) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 05 (pod05) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 06 (pod06) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 07 (pod07) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 08 (pod08) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 09 (pod09) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 10 (pod10) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 11 (pod11) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 12 (pod12) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 13 (pod13) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 14 (pod14) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 15 (pod15) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 16 (pod16) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 17 (pod17) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 18 (pod18) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 19 (pod19) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 20 (pod20) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 21 (pod21) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 22 (pod22) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 23 (pod23) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 24 (pod25) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 25 (pod27) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 26 (pod29) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 27 (pod31) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 28 (pod33) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 29 (pod35) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 30 (pod37) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 31 (pod39) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 32 (pod41) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 33 (pod43) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 34 (pod45) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 35 (pod47) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 36 (pod49) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 37 (pod51) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 38 (adpod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 39 (eapod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 40 (eapod02) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 41 (eapod03) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 42 (efpod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 43 (efpod02) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 44 (efpod03) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 45 (mepod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 46 (sbpod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 47 (sbpod03) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 48 (sbpod05) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
EMA Cluster 49 (vwpod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 29, 2025

No incidents reported today.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Multiple Services - Degraded Performance
Resolved - **Resolution Summary:** This issue has been resolved. All systems are operational, and performance has returned to normal levels.
**Final Impact:** Service has been fully restored.
**Next Update:** A post-incident review will be conducted and communicated as appropriate.

**Additional Details:** incident resolved
Dec 19, 09:36 EST
Identified - **Summary:** The cause of this issue has been identified.
**Planned Actions:** Our team is implementing a fix.
**Next Update:** Within 30 minutes or sooner once the fix is implemented.

**Additional Details:** John Win big on this
Dec 19, 09:34 EST
Update - **Status Update:** Our team continues to investigate and work on this issue.
**Next Update:** We will provide another update within 30 minutes or sooner as new information becomes available.

**Additional Details:** John has really outdone himself
Dec 19, 09:32 EST
Investigating - **What we know:** We are aware of degraded performance affecting Multiple Services and are actively investigating the matter.
**Impact:** Most services are available and operational, but users may experience degraded performance. We will provide updates as new information becomes available.
**Current Actions:** Our team is actively investigating the root cause.
**Next Update:** We will provide updates every 30 minutes or as new information becomes available until this issue has been resolved.

**Additional Details:** John built this
Dec 19, 09:23 EST
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

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