All Systems Operational

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Status updates for your ModMed environment.

Cluster-01 ? Operational
EMA Patient Portal ? Operational
Firm Admin ? Operational
iPad App ? Operational
Synapse API ? Operational
Faxing Operational
e-Prescribing Operational
Lab Integrations Operational
Cluster-02 ? Operational
EMA Portal ? Operational
Firm Admin ? Operational
iPad App ? Operational
Synapse API ? Operational
Cluster-03 ? Operational
EMA Portal ? Operational
Firm Admin ? Operational
iPad App ? Operational
Synapse API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 7, 2025
Cluster 01 - testing simultaneous incidents (1 of 2)
Resolved - This incident has been resolved.
Nov 7, 15:54 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 5, 15:19 EST
Update - We are continuing to investigate this issue.
Nov 5, 14:27 EST
Investigating - We are currently investigating this issue.
Nov 5, 14:26 EST
Nov 6, 2025

No incidents reported.

Nov 5, 2025
Cluster 01 - testing simultaneous incidents (2 of 2)
Resolved - This incident has been resolved.
Nov 5, 15:20 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 15:19 EST
Investigating - We are currently investigating this issue.
Nov 5, 14:27 EST
Cluster-01 Incident for Testing Inclusion
Resolved - This incident has been resolved.
Nov 5, 09:46 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 09:46 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 5, 09:45 EST
Investigating - We are currently testing dynamic incident inclusion based on component effected.
Nov 5, 09:44 EST
Cluster-02 Test Incident (for exclusion)
Resolved - This incident has been resolved.
Nov 5, 09:29 EST
Investigating - We are currently investigating this issue.
Nov 5, 09:16 EST
Nov 4, 2025
Cluster 03 - Test Incident 1
Resolved - This incident has been resolved.
Nov 4, 12:26 EST
Investigating - We are currently investigating this issue.
Nov 4, 12:25 EST
Custer 01 Live Incident Test
Resolved - This incident has been resolved.
Nov 4, 12:24 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 17:43 EST
Nov 3, 2025
Cluster 01 Test Incident #2
Resolved - This incident has been resolved.
Nov 3, 17:42 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 17:41 EST
Cluster 02 Test Incident
Resolved - This incident has been resolved.
Nov 3, 17:26 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 17:24 EST
Cluster 01 Test Incident
Resolved - This incident has been resolved.
Nov 3, 17:25 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 17:25 EST
Test Incident #1
Resolved - We had an incident on 10/30/2025 at 1:00. The issue is now resolved.
Nov 3, 12:29 EST
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

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