Cluster-01 Incident for Testing Inclusion

Incident Report for Modmed

Resolved

This incident has been resolved.
Posted Nov 05, 2025 - 09:46 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2025 - 09:46 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 05, 2025 - 09:45 EST

Investigating

We are currently testing dynamic incident inclusion based on component effected.
Posted Nov 05, 2025 - 09:44 EST
This incident affected: Cluster-01 (EMA Patient Portal, Firm Admin, iPad App) and Cluster-02 (Firm Admin).