All Systems Operational

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EMA Cluster 01 (pod01) Operational
Clinical Operational
Practice Management Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
Labs Operational
ModMed Scribe Operational
EMA Cluster 02 (pod02) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 03 (pod03) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 04 (pod04) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 05 (pod05) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 06 (pod06) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 07 (pod07) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 08 (pod08) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 09 (pod09) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 10 (pod10) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 11 (pod11) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 12 (pod12) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 13 (pod13) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 14 (pod14) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 15 (pod15) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 16 (pod16) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 17 (pod17) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 18 (pod18) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 19 (pod19) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 20 (pod20) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 21 (pod21) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 22 (pod22) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 23 (pod23) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 24 (pod25) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 25 (pod27) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 26 (pod29) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 27 (pod31) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 28 (pod33) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 29 (pod35) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 30 (pod37) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 31 (pod39) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 32 (pod41) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 33 (pod43) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 34 (pod45) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 35 (pod47) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 36 (pod49) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 37 (pod51) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 38 (adpod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 39 (eapod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 40 (eapod02) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 41 (eapod03) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 42 (efpod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 43 (efpod02) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 44 (efpod03) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 45 (mepod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 46 (sbpod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 47 (sbpod03) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 48 (sbpod05) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
EMA Cluster 49 (vwpod01) Operational
Clinical Operational
Practice Management Operational
Labs Operational
Prescriptions Operational
Payments Operational
Analytics / Reporting Operational
synapSYS API Operational
Data Delivery Operational
Patient Mobile App Operational
ModMed Scribe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 17, 2026

No incidents reported today.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
All Services - Partial Outage
Resolved - **Resolution Summary:** This issue has been resolved. All systems are operational, and performance has returned to normal levels.
**Final Impact:** Service has been fully restored.
**Next Update:** A post-incident review will be conducted and communicated as appropriate.
Jun 9, 10:12 EDT
Monitoring - **Action Taken:** A fix has been implemented.
**Current Status:** We are actively monitoring system performance metrics.
**Impact Status:** User-facing impact should be subsiding.
**Next Update:** Within 30 minutes or sooner upon confirmation of full resolution.
Jun 9, 09:51 EDT
Investigating - **What we know:** We are aware of an issue affecting All Services and are actively investigating the matter.
**Impact:** Some users may experience service interruptions.
**Current Actions:** Our team is working to identify the root cause and restore full functionality.
**Next Update:** We will provide updates every 30 minutes or as new information becomes available until this issue has been resolved.
Jun 9, 09:28 EDT
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Practice Management - Partial Outage
Resolved - **Resolution Summary:** This issue has been resolved. All systems are operational, and performance has returned to normal levels.
**Final Impact:** Service has been fully restored.
**Next Update:** A post-incident review will be conducted and communicated as appropriate.

**Additional Details:** message: The issue has been resolved and service has returned to normal operation. The backlogs have been cleared, with the exception of incoming Redox messages that are continuing to flow through the system. We expect those remaining messages to be processed throughout the evening.
Jun 3, 14:39 EDT
Monitoring - **Action Taken:** A fix has been implemented.
**Current Status:** We are actively monitoring system performance metrics.
**Impact Status:** User-facing impact should be subsiding.
**Next Update:** Within 30 minutes or sooner upon confirmation of full resolution.

**Additional Details:** message: A fix has been deployed, and results and charges are now flowing normally. There is currently a backlog being processed, so some delays may still be observed until the queue has fully cleared.
Jun 3, 13:41 EDT
Update - **Status Update:** Our team continues to investigate and work on this issue.
**Next Update:** We will provide another update within 30 minutes or sooner as new information becomes available.
Jun 3, 13:05 EDT
Investigating - **What we know:** We are aware of an issue affecting Practice Management and are actively investigating the matter.
**Impact:** Some users may experience service interruptions.
**Current Actions:** Our team is working to identify the root cause and restore full functionality.
**Next Update:** We will provide updates every 30 minutes or as new information becomes available until this issue has been resolved.

**Additional Details:** Some customers my experience issues seeing inbound ORU results and DFT billing messages.
Jun 3, 11:08 EDT
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